Empowering Lives

At Big Ability, we specialise in providing tailored support coordination services for NDIS participants, ensuring each individual receives personalised assistance to navigate their journey effectively and achieve their goals.

Your Journey, Our Commitment

Emily helped me at the AAT after my previous support coordinator told me their was no point. Her knowledge of all things NDIS and the law helped me win my case. Forever grateful

A woman in a white coat is assisting a young child sitting on another woman's lap during an eye examination. The child is positioned in front of a medical device for eye testing, with the woman holding her in place. The setting appears to be an eye clinic room.
A woman in a white coat is assisting a young child sitting on another woman's lap during an eye examination. The child is positioned in front of a medical device for eye testing, with the woman holding her in place. The setting appears to be an eye clinic room.

★★★★★

two person holding papercut heart
two person holding papercut heart

George (Client)

About Us

"Big Support, Bigger Possibilities

In loving memory of the two original work colleagues- Marley and Midnight

Emily is the founder of Big Ability and a passionate expert for NDIS participants. With over 6 years of experience in the NDIS sector, including roles as an NDIS reviews officer and a paralegal, Emily has developed a deep understanding of the complexities of disability supports. She specialises in housing, SIL/SDA applications, hospital discharges, NDIS reviews, AAT appeals, and forensics. Working with participants who have conditions such as Acquired Brain Injury (ABI), stroke, Autism, multiple sclerosis, spinal cord injuries, physical disabilities, and complex neurological conditions.

Emily holds a Masters in Criminology, a Mental Health First Aid certificate, and is currently completing a Diploma of Counselling ACA accredited. Her knowledge in navigating the NDIS system, particularly around reviews and Tribunal Appeals (ART), allows her to provide expert guidance and practical solutions, helping participants navigate the complexities of the system and achieve the best possible outcomes.

Outside of her professional life, Emily is an avid dog lover, with two young pups who keep her active and entertained. Passionate about adventure, you will often find her hiking a mountain or two, including in the Himalayas of Nepal.

Emily’s dedication to helping others, combined with her extensive NDIS knowledge, makes her a trusted partner in guiding participants towards a life of infinite possibilities.

Our Location

We proudly serve the NDIS community, providing tailored support coordination to participants in need across various Melbourne Regions, regional Victoria and Australia wide

Big Ability is proud to serve the Australian community and also offers remote services Australia wide

Location

Melbourne, Victoria

Hours

9 AM - 5 PM Monday to Friday