Empowering Lives, Your Journey, Our Commitment

At Big Ability, we specialise in providing tailored support coordination services for NDIS participants, ensuring each individual receives personalised assistance to navigate their journey effectively and achieve their goals.

What Makes Us Different

We’re committed to empowering NDIS participants to live fully, confidently, and independently by delivering expert, person-centred support coordination built on these principles:

Specialist Support Coordination

Our services are NDIS Level 2 support Coordination and Level 3 Specialist Support Coordination

Deep NDIS Expertise

From SIL/SDA housing to complex reviews, appeals, and AAT matters, we bring extensive knowledge across all NDIS areas.

Person-Centred: You Come First

At Big Ability, you’re at the heart of everything we do. We listen, adapt, and walk alongside you—so your goals and choices lead the way. Support that fits you.

Reliable, Ongoing Support

We’re by your side, from first contact to long-term outcomes, ensuring responsive and consistent care.

Holistic Focus

Beyond just the plan, we consider your overall wellbeing, helping you access services like physiotherapy, mental health supports, and lifestyle planning.

Commitment to Excellence

We’re driven by a passion for quality, staying up to date with the latest NDIS developments to deliver the best results for you.

About Us

Big Support, Bigger Possibilities

Emily is the founder of Big Ability and a passionate expert for NDIS participants. With over 6 years of experience in the NDIS sector, including roles as an NDIS reviews officer and a paralegal, Emily has developed a deep understanding of the complexities of disability supports. She specialises in housing, SIL/SDA applications, hospital discharges, NDIS reviews, AAT appeals, and forensics. Working with participants who have conditions such as Acquired Brain Injury (ABI), stroke, Autism, multiple sclerosis, spinal cord injuries, physical disabilities, and complex neurological conditions.

Emily holds a Masters in Criminology, a Mental Health First Aid certificate, and is currently completing a Diploma of Counselling ACA accredited. Her knowledge in navigating the NDIS system, particularly around reviews and Tribunal Appeals (ART), allows her to provide expert guidance and practical solutions, helping participants navigate the complexities of the system and achieve the best possible outcomes.

Outside of her professional life, Emily is an avid dog lover, with two young pups who keep her active and entertained. Passionate about adventure, you will often find her hiking a mountain or two, including in the Himalayas of Nepal.

Emily’s dedication to helping others, combined with her extensive NDIS knowledge, makes her a trusted partner in guiding participants towards a life of infinite possibilities.

Specialist Support

NDIS Navigation

Let us help you navigate your new NDIS Plan with Level 2 and Level 3 Specialist Support Coordination

Planning Meetings

Let our expert team help support you in your NDIS planning meetings

NDIS Reviews/Appeals

Expert advice and assistance for NDIS reviews and appeals

SIL/SDA Housing

Extensive experience in SIL/SDA housing applications and transitions

We Are Known For

Complex cases

Big Ability are experts at helping you navigate the complexity of NDIS. Let us help you – experts in navigating.

NDIS reviews

At Big Ability we are experts at navigating NDIS reviews and reassessments.

ART Appeals

At Big Ability, we support participants and families through ART processes, including reviews of decisions about housing and support funding.

Success Stories

Hear From Participants

Real experiences from people whose lives have been positively impacted by our support services.

Contact Us

Ready To Begin Your Journey With Us?

We proudly serve the NDIS community, providing tailored support coordination to participants in need across various Melbourne Regions, Regional Victoria and Australia wide.

Big Ability is happy to serve the Australian wide community and also offers remote services across Australia.

Ready To Begin Your Journey With Us?

We proudly serve the NDIS community, providing tailored support coordination to participants in need across various Melbourne Regions, Regional Victoria and Australia wide.

Big Ability is happy to serve the Australian wide community and also offers remote services across Australia.

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